Privacy Policy

SwiftLab Company Limited ("SwiftLab," "we," "us," or "our") operates enterprise GPU, AI inference, and blockchain infrastructure services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our website or services.

We may collect the following categories of information:

• Contact information — name, email address, company name, job title, and phone number when you reach out to us or request a proposal.
• Account and service data — login credentials, billing details, service configurations, and support communications related to your infrastructure deployments.
• Technical data — IP address, browser type, device information, pages visited, and usage analytics when you interact with our website.
• Communications — records of emails, calls, and other correspondence with our team.

We use personal information to:

• Provide, operate, and maintain our infrastructure services
• Respond to inquiries and deliver customer support
• Process payments and manage billing
• Send service-related notices, including security alerts
• Improve our website, products, and internal operations
• Comply with legal obligations and enforce our agreements

Where applicable under the Personal Data Protection Act (PDPA) of Thailand and other relevant laws, we process personal data based on one or more of the following: your consent, performance of a contract, legitimate business interests (such as improving our services), or compliance with legal obligations.

We do not sell your personal information. We may share data with trusted third parties who assist us in operating our business, such as cloud providers, payment processors, analytics tools, and professional advisors — only to the extent necessary and under appropriate confidentiality obligations.

We may also disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of SwiftLab, our customers, or others.

We implement industry-standard technical and organizational measures to protect personal information, including access controls, encryption where appropriate, and continuous monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and our relationship with you.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to withdraw consent where processing is consent-based. To exercise these rights, contact us at contact@swiftlab.co.th. We will respond within a reasonable timeframe as required by applicable law.

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

As a global infrastructure provider, we may process or store data in countries outside your jurisdiction. When we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through our website or by other appropriate means.

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

SwiftLab Company Limited
Email: contact@swiftlab.co.th